ctbtodev
Last change
on this file since d720895 was
ba99230,
checked in by Anne Philipp <anne.philipp@…>, 5 years ago
|
capitalize all directory names and adapt pathes in files
|
-
Property mode set to
100644
|
File size:
1.9 KB
|
Line | |
---|
1 | Support |
---|
2 | ======= |
---|
3 | .. toctree:: |
---|
4 | :hidden: |
---|
5 | :maxdepth: 2 |
---|
6 | |
---|
7 | |
---|
8 | .. contents:: |
---|
9 | :local: |
---|
10 | :depth: 2 |
---|
11 | |
---|
12 | .. _ref-ticket-system: |
---|
13 | |
---|
14 | Ticket system |
---|
15 | ------------- |
---|
16 | .. _ticket system: https://www.flexpart.eu/report/1 |
---|
17 | |
---|
18 | The community website http://flexpart.eu contains a |
---|
19 | `ticket system`_ which can be used to report any issue or a proposition for a new feature. |
---|
20 | |
---|
21 | The tickets can be viewed by anyone, to create a ticket a registration is necessary. Since the automatic registration is unavailable, please send an email to the ``flexpart.eu[at]zamg.ac.at`` and you will receive your credentials (with some delay). |
---|
22 | |
---|
23 | |
---|
24 | .. _ref-mailing-list: |
---|
25 | |
---|
26 | Mailing list |
---|
27 | ------------ |
---|
28 | |
---|
29 | The mailing list is mainly for the ``FLEXPART`` users to ask questions or share experiences regarding the whole ``FLEXPART`` process with the community. This can be a lot faster than asking only the developers for help. Since ``flex_extract`` is a preprocessor to ``FLEXPART`` this is the right place to ask for help. |
---|
30 | |
---|
31 | Additionally, from time to time, there will be announcements for all FLEXPART users, such as new release versions of ``FLEXPART`` or ``flex_extract``. |
---|
32 | |
---|
33 | Just write a mail to: ``flexpart[at]lists.univie.ac.at`` |
---|
34 | |
---|
35 | |
---|
36 | .. _ref-reporting: |
---|
37 | |
---|
38 | Reporting an issue |
---|
39 | ------------------ |
---|
40 | |
---|
41 | To properly report a problem or bug, please provide as much information as possible. |
---|
42 | This includes: |
---|
43 | |
---|
44 | * the flex_extract version |
---|
45 | * a flex_extract log file (output of submit.py script) |
---|
46 | * the CONTROL file |
---|
47 | * the commandline arguments or run(_local).sh settings and |
---|
48 | * a description of the environment you used (Unix/Linux version, library version, application mode, etc.). |
---|
49 | |
---|
50 | |
---|
51 | .. _ref-known-issues: |
---|
52 | |
---|
53 | Known bugs and issues |
---|
54 | --------------------- |
---|
55 | A collection of reported and detected bugs and issues with solutions can be found :doc:`here <Support/known_bugs_issues>`. |
---|
56 | |
---|
57 | |
---|
58 | .. _ref-faq: |
---|
59 | |
---|
60 | FAQ |
---|
61 | --- |
---|
62 | A list of frequently asked questions and hints for the application of ``flex_extract`` can be found :doc:`here <Support/faq>`. |
---|
63 | |
---|
64 | |
---|
65 | |
---|
Note: See
TracBrowser
for help on using the repository browser.